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Frequently Asked Questions

CUSTOMER SERVICE
Who should I contact if I have a question about an order?

For questions regarding an order, use the Contact Us form or call us at 847-257-8920

How do I request a product spec sheet, Kosher certificate, or Material Safety Data Sheet (MSDS)?

For a product spec sheet, Kosher certificate, MSDS or other certifications, use the Contact Us form or call us at 847-257-8920 

How do I submit a product complaint?

Use the Contact Us form in the notes section or call us at 847-257-8920

CAREERS
How do I apply for a job at Columbus Vegetable Oils?

Check out our latest openings on the Careers page.

WHERE TO BUY
Where can I purchase Food Service products?

Columbus Vegetable Oil products are available through most broadline distributors. Contact our sales team for more information at 847-257-8938.

Can I find your products at my grocery store?

Columbus Vegetable Oil products are available through most broadline retail grocery stores. Contact our sales team for more information at 847-257-8938.

Butcher Boy products are available at these fine stores and many other local retailers in Chicagoland and nationwide:

PRODUCT QUESTIONS
Do you export product outside of North America?

While some of our products can be exported, it depends on the nutrition, labeling, and trademark laws of the destination country. Use the Contact Us form or call us at 847-257-8920

TECHNICAL QUESTIONS
Can I hire your labs to conduct oil testing and analysis?

We can perform numerous analytical tests and procedures. For more information, use the Contact Us form or call us at 847-257-8920

Can I get technical help if I have questions about your products?

For technical questions about fats & oils, use the Contact Us form or call us at 847-257-8920

DONATIONS
How can I request charitable donations?

To learn more about corporate giving, check out our Community Commitments page.

FREIGHT QUESTIONS
What is your freight policy?

We operate Monday- Friday. Drivers with appointments are given priority. Carrier must provide pick up number, release number or PO. To make an appointment, call us at 847-257-8920.